Home/Products/Convy Comm

Conversational Commerce

Convy Comm

Every conversation becomes a storefront.

An AI-powered conversational commerce platform that turns customer conversations into discovery, engagement, transactions and ongoing support.

Convy Comm illustration

The Problem

Customers live in messaging channels. Buying still forces them somewhere else.

Discovery happens in chat, but the purchase means a redirect, a new tab, a cart and a login — and every extra step loses customers. The conversation and the transaction live in different worlds.

Convy Comm closes that gap: intelligent product discovery, rich product experiences, secure transactions and after-sales support, all inside the conversational channels your customers already use — so the chat itself becomes the store.

Capabilities

What Convy Comm does for your business.

01

Conversational Discovery

Customers describe what they want in their own words; intelligent matching surfaces the right products in the conversation.

02

In-Chat Transactions

From product card to confirmed order without leaving the chat — fewer steps, fewer drop-offs.

03

Engagement Journeys

Timely, relevant follow-ups that continue the relationship: restocks, recommendations and offers that fit the conversation.

04

Post-Purchase Support

Order status, changes and questions handled in the same thread where the purchase happened.

Who It's For

Built for the teams closest to the problem.

Commerce & Retail TeamsD2C BrandsMarketplace OperatorsCustomer Engagement Leaders

See Convy Comm working before you decide.

A walkthrough shaped around your use case — not a generic tour.